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A Little Horizontal Integration, Please Greg churl MGMT6109049 University of Maryland University College Bureaucracy lie downs of an organization characterized by specific origin functions and a grim vertical hierarchical grammatical construction. Bureaucratic organize introduced a shift in the exemplification of society just before the nineteenth century. Max Weber, fill outn for his thoughts on capitalism and bureaucratism, contributed greatly to this archetype.The crystalizeic bureaucratic model, harmonize to Weber, is described as having such characteristics as political neutrality, vertical social system, specific billet responsibilities, and well-written impersonal documentation, which is used to ensure working(a) reliability. (Weber M. , 1978) This essay will concentrate on the vertical structure and the set tasks and cognition of the bureaucratic model, to show that an organization fundament become too big and rigid to be efficacious in insouciant tasks.Acco rding to Weber, bureaucratization offers above all the optimum opening night for carrying through the principle of specializing administrative functions match to purely objective considerations. (Weber M. , 1958) However, this takes away the humans factor, which can hinder an employee from making an effective decision. This is all too clear when looking at at the Veterans Benefits Administration, and how they handle their customers. The following draw depicts the Veterans Benefits Administration Organization (Organization map Veterans Benefits Administration, 2012) pic count 1 The Veterans Benefits Administration organization is a vertically incorporate government agency. The structure shows how the distinguishable regional offices do non have the means to decl ar with separately other. Figure provided by (http//vacriteria. tpub. com/vba_dg/vba_dg0010. htm). Weber predicted that bureaucracy would triumph because of its ability to ensure much efficient functioning of o rganizations in both business and government settings. (Daft, 2010) However, in the campaign of the Veterans Benefits Administration, Weber may be wrong.The vertical hierarchy and strict rules prevent the different organizations from talking to each other. The example downstairs will show that a giant bureaucracy needs to be horizontally integrated along with the vertical structure to allow the employees the freedom to make decisions and communicate properly with other functional areas. A former Air Force piece decided to use his GI carte du jour to continue his education. He started to use his institutionalise while living in the recite of Maryland. He then moved to Indiana, where he continued to use the GI explanation without issue.However, during a semester of class, the ingredient needed to lessening a class due to job priorities. He contacted the Education Service Organization, as seen in the above chart, to let them know of his issue. They were in agreement that the class should be dropped without penalty. A few months passed, and the member acquire a garner in the broadcast from the Eastern Regional office stating that the member owed money due to the dropping of the class earlier. The member called the helpline to exempt the situation.The student was told that the regional office is separate from the education go branch and that he should have corresponded with the regional branch instead. The member went up the stove of command within the regional organization, without success. He was advised to aver the decision, which could take up to six months. The frustrated student move in all the pertinent documents to the look into board, which was located in the easterly region. During the protest stage, the member received another letter from the Veteran Administrations Collections Center.The student was very surprised and contacted the collections center immediately. erstwhile the member was able to reach a person who could help, he tr ied to explain that he was protesting the decision that was made by the office in the eastern region. The collections officer said that it didnt matter what he was doing with the eastern region. The collections officer was located in the central region where all non- supportments are reported. The student asked if the collections officer could contact the eastern regional representative to clear up the mess that was being created.The answer was no due to the fact that the central and eastern regional offices were not associated with each other, and he had his rules and regulations to follow. After a two course battle, the student ended up having to pay money back to the Administration, along with fees from the collections agency. sort of than focusing on narrow jobs structured into distinct functional departments, the Veterans Benefits Administration should evince core processes that cut horizontally crossways the organization and involve teams of employees working unitedly to serve the customer. Daft, 2010) Weber built these bureaucratic organizations to act like machines and not suppose however, bureaucracies could not and cannot act like machines because they consist of human beings. People will scarcely not imitate machines, although the Veterans Benefits Administration has surely given it a good shot. fictional character Daft, R. L. (2010). Organization Theory and Design (tenth ed. ). Mason, Ohio Joe Sabatino. merged Publishing. (n. d. ). Organization chart Veterans Benefits Administration.Retrieved January/February 4, 2012, from http//vacriteria. tpub. com/vba_dg/vba_dg0010. htm Organization Chart Veterans Benefits Administration. (2011, October 10). Retrieved Ocotober 12, 2011, from Integrated Publishing http//www. tpub. com/content/vacriteria/vba_dg/vba_dg0010. htm Weber, M. (1978). saving and society An outline of interpretive sociology (Vol. One). (G. Roth, & C. E. Wittich, Eds. ) Berkeley, Los Angeles, capital of the United Kingdom Univ ersity of California Press. Weber, M. (1958). Essays in Sociology. (H. H. Gerth, & C.W. Mills, Eds. ) New York Oxford University Press. chthonian SECRETARY OF BENEFITS mapping OF EMPLOYEE DEVELOPMENT & provision CHIEF OF INFORMATION attention DEP. down the stairs SECRETARY FOR BENEFITS OFFICE OF HUMAN RESOURCES OFFICE OF RESOURCE MANAGEMENT OFFICE OF EXE. 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